Unifex stated that what CCP did was spend effort and prototype what would make a good POS system. It would, however, only affect the group of people who manage POSes. Focusing that amount of time and effort on some small singular aspect of the game and delivering only that “is what will kill the business”. (page 37)and
Taking the opportunity to talk about POSes, Alek queried why the CSM were so late in learning that POSes were hard to do now. Further, he disagreed that POSes would only touch a small subset of the players and asked how did CCP feel able to accomplish the feat of balancing null-sec, which Alek viewed as comparatively more difficult than POSes. Soundwave was the first to respond and told Alek that he felt some of the assertions he made were incorrect and, from a game design perspective, implementing changes to null-sec and the sov system in general would be easier than revamping the POS system. On top of that, Soundwave added, the POS system by itself would only affect a small portion of the community. (page 38)
It wasn't in the minutes, but I spent a lot of time talking to Unifex about this at night. Needless to say, I disagreed with CCP's decision to not move ahead with work on the POS system. I also disagree that only a small group of people would feel the effects of a new POS system. From wormhole residents to Tech 2 producers to nullsec residents, a lot of people interact with POSes. Also, a redesigned POS system would both attract players that were frustrated to the point of giving up with the old POS system as well as new players who cannot use the current POS system because of limitations with roles.
Even ignoring the incorrect statements about who would care about a POS rewrite, I feel that we are owed some work on the POS system. Wormholers have been very patient with CCP during the last couple years while other supposedly higher priority issues have been addressed. During that time, we sat back and continued to pay our subscriptions to CCP, secure in the "promise" that we felt CCP had made at FanFest in 2012 and again at the May/June CSM summit: They were working on a new POS system, there was no reason to fix the many issues with the current one.
That hope has turned out to be a false one. CCP decided that the full modular POS system would require the effort of the whole company for a whole expansion, and they feel the benefits don't justify that much effort. I personally don't agree, but I do feel that if CCP is not going to deliver the full modular POS vision right now, they MUST deliver improvements to the current system. When we were first told about the decision to not deliver modular POSes this summer, I led the CSM in the creation of a list of the needed improvements. The first item on the list, and in my opinion the bare minimum that CCP should deliver, is to have real private ship and item storage at POSes.
The good news is that CCP has not done their planning for the May expansion yet. That planning is happening right now, and CSM is involved in the process. I want you, the players, to be involved as well. I want you to tell CCP that you want POS improvements to be the bare minimum for the next expansion. I want you to tell CCP that you are "a small portion of the community". I've created a thread, please go here and let CCP know that you are also a small portion of the community.